Network Management

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Occasional Contributor II

Wrong Data

Comparing the data seen on Airwave and the Controller, there is a difference of almost 200 clients. Has anyone seen this before where Airwave shows a significantly smaller number of clients? 

Frequent Contributor II

Re: Wrong Data

Hello, what are the version's of Airwave and controller? did you enable prefer amon v/s SNMP. If yes, you need to make sure, controllers are sending the AMON feed to Airwave, how are the hardwrae resources on Airwave? make sure, there is no connectivity issues or lag etc.

 

 

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-If you got what you need with my answer please give kudos and mark it as solution.
Occasional Contributor II

Re: Wrong Data

Airwave is 8.2.9.1

Controllers are 8.3.0.6

 

How do I check AMON vs SNMP?

Contributor II

Re: Wrong Data

AMP setup > General page > Additional AMP services, Enable AMON data collection and Prefer AMON vs SNMP polling on AMP will make sure that AMON data collection is enabled and preferred for client data. On controller the AMP IP should be added as mgmt-server ip with a profile.

 

I would suggest to open a case with TAC, so, TAC can debug and see where the issue. 

Occasional Contributor II

Re: Wrong Data

Enabling this worked. Thanks!

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