Occasional Contributor II

Access Tracker - Server Unreachable

Hi all,


I've got a bit of a weird issue with Access Tracker (CPPM


Whenever I go into Access tracker, the default [ RADIUS Requests ] Data-Filter returns a Server Unreachable message:



This is a stand-alone VA-500, so the "unreachable" server is this host.


If I go and hit the Go button to run a search on all entries, I immediately get results come back:




Any ideas why the Data View can't seem to connect back to the local host?





Guru Elite

Re: Access Tracker - Server Unreachable

Your HTTPS certificate is expired. Try updating it and see if the error clears.

| Tim Cappalli | Aruba Security | @timcappalli | |

NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
Occasional Contributor I

Re: Access Tracker - Server Unreachable

Did you ever figure out what was happening? I'm currently experiencing the same problem.

Frequent Contributor II

Re: Access Tracker - Server Unreachable

Is expried certificate related to Server unreachable?

I am not clear to understand. Please focus on an error message of "Server [IP] is unreachable, remove the unreachable server and execute again"

Thank you,
Ratchapas S.
Land of Smiles
New Contributor

Re: Access Tracker - Server Unreachable

for those who expressed doubt, it is true, certificate update did fix the problem for me!

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