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Active Sessions Empty

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  • 1.  Active Sessions Empty

    Posted Jan 14, 2019 04:50 PM

    Hi there,

     

    I'm currently using Mactrac, and it is working fine except for the fact that "Active Sessions" under the guest portal are empty for the user that registered the device.

    If I login as admin, I can see the sessions for the devices as active.

    Also, if I disable the "Operator Filter" it also shows the devices and sessions. But if I set it to "only show accounts created by this operator", nothing shows.

     

    Any ideia how to fix this? I want the users to be able to check active sessions for their registered devices.

     

    Thanks



  • 2.  RE: Active Sessions Empty

    EMPLOYEE
    Posted Jan 14, 2019 05:41 PM
    The Active Sessions view is really an administrative view. It’s not designed for end users.


  • 3.  RE: Active Sessions Empty

    Posted Jan 15, 2019 04:28 AM

    But my users need to know the IP addresses of their "mactrac" devices.

    Is there any other way to do it other than "Active Session"?



  • 4.  RE: Active Sessions Empty

    EMPLOYEE
    Posted Jan 15, 2019 10:15 AM
    Why do they need to know the IP of their device?


  • 5.  RE: Active Sessions Empty

    Posted Jan 15, 2019 10:21 AM

    "IOT".

    They have to access the web pages of their devices, for example.



  • 6.  RE: Active Sessions Empty

    EMPLOYEE
    Posted Jan 15, 2019 11:09 AM
    You’d need to leverage the API to create a web page for something like this as it is not a current use case covered by Device Registration. I’d also recommend you open a feature request.