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Occasional Contributor I

Apple devices cant obtain VC managed IP addresses

Hello Everyone,

 

As title says I have this issue where only apple devices specificly cannot obtain IP addresses when using Magic DHCP. Network assigned option works just fine but I would like to use Magic DHCP to seperate the networks (magic for guests and network assigned for internal use). Any other devices get their IPs just fine.

Other info: When connecting from an Apple device to the Guest SSID, Aruba VC sees that Apple device as a client, gets the readings from speed etc and gives out the IP. However Apple device at the end does not get the IP. Whats more after a few reconnects it somehow gets it, but it happens like 10% of the time so that is really not a solution.

 

For now it seems that Magic DHCP is not working at all for mentioned Apple devices. Before I somehow managed to connect them by disconnectiong them using VC panel and then reconnecting.

Guru Elite

Re: Apple devices cant obtain VC managed IP addresses

What is your user acl?

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Occasional Contributor I

Re: Apple devices cant obtain VC managed IP addresses

Hello, not sure what do you mean by User ACL, Im very new to this. 

Additional info: Access rules unrestricted. Tried different encryptions, now using WPA2. We use AD to authenticate only into coorporate network, but as mentioned all devices work fine except for the Apple ones and from time to time they do get the IP.

Guru Elite

Re: Apple devices cant obtain VC managed IP addresses

Maybe others can comment.  I don't know under what circumstances that would happen.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.4 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Aruba Central Documentation
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Aruba Technical Webinars
Occasional Contributor I

Re: Apple devices cant obtain VC managed IP addresses

Tried different bands, set static IP. Still no luck.

FYI Aruba VC version is 8.4.0.0_68230

Forgot to mention: When we set IP assignment to Network assigned (Our coorporate DHCP server), Apple devices catches the IP from coorporate pool and works just fine. Issue seems to be with the Virtual Controller DHCP.

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