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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Apple iOS 11.2 and Clearpass Captive Portal

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  • 1.  Apple iOS 11.2 and Clearpass Captive Portal

    Posted Jan 18, 2018 05:08 PM

    Clearpass presents a captive portal for our BYOD devices.  I've noticed lately with iOS 11.2 that it takes awhile to present the captive portal to enter credentials once our BYOD SSID is connected to... a good 10 seconds or so.

     

    We have Clearpass version 6.5.7.85381

    ArubaOS 6.5.0.4 on the controllers (about to update to 6.5.3.3)

     

    Is there a known issue with these versions and Apple iOS 11.2?



  • 2.  RE: Apple iOS 11.2 and Clearpass Captive Portal
    Best Answer

    EMPLOYEE
    Posted Jan 18, 2018 05:13 PM

    Known issue. iOS 11 has been incredibly unstable overall, including the CNA behavior.

     

    Also, 6.5.7 is a very old release (over a year and a half). We're now at 6.7.0. Are you planning to upgrade to a newer release?



  • 3.  RE: Apple iOS 11.2 and Clearpass Captive Portal

    Posted Jan 18, 2018 05:21 PM

    Thank you, I figured iOS was the main culprit.

     

    Yes, we need to update.  Just to find that maintenance window...