Security

last person joined: 10 hours ago 

Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
Back to discussions
Expand all | Collapse all

ArubaOS Internal DB is not working

This thread has been viewed 5 times

  • 1.  ArubaOS Internal DB is not working

    Posted May 08, 2014 06:30 AM

    Hello,

     

    I have a problem with an Aruba 650 Controller running ArubaOS 6.4.0.3.

     

    I configured Campus WLAN for guest access and want to use the Internal DB of the Controller. So far, everything okay. The Guest-WLAN work correctly, guest-logon role redirect to the Captive Portal.

     

    NOW MY Problem:

    In the Web-UI i can not enter the Internal DB of the Controller. (SECURITY -> Authentication -> Servers -> Internal DB)

    When clicking on the + next to Internal DB nothing happen. I can not click on Internal DB, too.

     

    To test an other way it created a Guest Provisioning Account. I can log in with the Provisioning Account, but when trying to create a new user, the user won't be listed after clicking on "CREATE" in the little POP-UP window.

     

    Without Access to the internal DB of the Controller, I can't authenticate any guest users.

     

    Please Help! I have no clue where the problem is.

     

    Regards,

    Thomas



  • 2.  RE: ArubaOS Internal DB is not working

    Posted May 08, 2014 06:57 AM
    Have you tried another browser or using the CLI


  • 3.  RE: ArubaOS Internal DB is not working

    Posted May 08, 2014 07:30 AM

    Hey,

     

    its not working with any browser:
    Internet Explorer

    Chrome

    Firefox

     

    How can I enter from CLI to manual add users to the Internal DB?

    It's not the solution the costumer want to have for their receptionist, but maybe a fist attempt to find the problem.

     

    Regards,

    Thomas



  • 4.  RE: ArubaOS Internal DB is not working

    Posted May 08, 2014 07:50 AM

    Hey,

     

    i tried to add a user manually..

     

    that was the error message:

    Error accessing the Local User DataBase. Run "local-userdb fix-database" to fix the Local Database. Caution: fix-database command will drop the database and create a new one.Try to export the Local Database("local-userdb export <filename>") in case you want to save the existing data.

     

    BUT:

     

    i can not execute the local-userdb fix-databae command!

     

    that is the error-message:

     

    Controller#local-userdb fix-database
                                 ^
    % Invalid input detected at '^' marker.

     

     

     



  • 5.  RE: ArubaOS Internal DB is not working
    Best Answer

    EMPLOYEE
    Posted May 08, 2014 07:55 AM

    trnordmann,

     

    Do you have a master/local setup (more than one controller)?  I would try to add the user on the master controller, if you can.



  • 6.  RE: ArubaOS Internal DB is not working
    Best Answer

    Posted May 09, 2014 02:53 AM

    Hey guys,

     

    @cjoseph: it is just a single 650 Controller, small environment

     

    thanks for your help! I could solve the problem..

    I saved the running-configuration and then WRITE ERASE ALL the controller.

    After that I replaced the old licenses and copied the saved configuration back on the controller.

     

    After that complete erase of the controller i could access the Internal DB again!

     

    Regards,

    Thomas