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Frequent Contributor II

Auto-send mail doesn't work after upgrade to 6.7.2 - Unprocessable Entity

Hello,

 

One of our customers has a problem after upgrading to release 6.7.2; we did this a few months ago, but we only noticed it now.

 

When I send a test-mail, I can see on the page itself I receive an OK, test mail send successfull, but I never receive the mail. When I check the application logs, I receive an API error.

 

2018-06-08 09_19_59-Window.png

But as far as I know we use the default configuration of auto-sending an e-mail. It used to work, but now it fails.

 

We receive 2 errors; The first:

 

 

Client:    127.0.0.1:36996
App User:  localhost
Script:    /guest/apigility.php
Function:  ClearPass\Api\RestfulApi::create
Arguments: array (
  'data' => object(stdClass) (
  ),
)
Details:   array (
  'validation_messages' => array (
    0 => 'FAILURE',
    1 => false,
  ),
  'http_status' => 422,
)

 

The second:

 

API call ‘POST /api/email/send’ returned an error

This is the error I receive:

 

 

  'output' => array (
    'api_problem' => array (
      'validation_messages' => array (
        0 => 'FAILURE',
        1 => false,
      ),
      'type' => 'http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html',
      'title' => 'Unprocessable Entity',
      'status' => 422,
      'detail' => 'FAILURE
      ',
    ),
  ),
  'time_elapsed' => 0.20592594146729,
)

Anyone had this issue before?

 

 

Kind regards,

Thomas

Thomas
ACMX#370 ACCX#1000 ACDX#1071 AMFX#74

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Guru Elite

Re: Auto-send mail doesn't work after upgrade to 6.7.2 - Unprocessable Entity

Please upgrade to 6.7.3

| Tim Cappalli | Aruba Security | @timcappalli | timcappalli.me |

NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
Frequent Contributor II

Re: Auto-send mail doesn't work after upgrade to 6.7.2 - Unprocessable Entity

Ok, will try to do this in the next couple of weeks, during a maintenance window

Thomas
ACMX#370 ACCX#1000 ACDX#1071 AMFX#74

-- Found something helpful, important, or cool? Click the Kudos Star in a post.
-- Problem Solved? Click "Accept as Solution" in a post.
Frequent Contributor II

Re: Auto-send mail doesn't work after upgrade to 6.7.2 - Unprocessable Entity

OK, we had a maintenance window and we upgraded, but same issue persists ... any idea... or TAC?

Thomas
ACMX#370 ACCX#1000 ACDX#1071 AMFX#74

-- Found something helpful, important, or cool? Click the Kudos Star in a post.
-- Problem Solved? Click "Accept as Solution" in a post.
Occasional Contributor I

Re: Auto-send mail doesn't work after upgrade to 6.7.2 - Unprocessable Entity

Hi,

Could you solve it? something similar happens to me.

 

Regards.

RG

MVP Guru

Re: Auto-send mail doesn't work after upgrade to 6.7.2 - Unprocessable Entity

May I know your current CPPM version? Issue addressed in 6.7.5 code and current available latest code is 6.7.9.

Regards,
Pavan
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NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
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