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Aruba Employee

Re: Block Personal Phones from Corp WiFi

Server is unable to reach your Airwatch instance when it's trying to poll for that information.

 

If you have a proxy setup in ClearPass you will have to allow this communication.

 

If communication is fine, double check the credentials being used.

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Contributor II

Re: Block Personal Phones from Corp WiFi

Just add another rule under enforcemen for that service, it will pick top to bottom.

Occasional Contributor II

Re: Block Personal Phones from Corp WiFi

would allowing it to bypass work?

Any logs i can look at>?

we dont have a proxy server.

credentials seems fine as i am able to login onto a test machine.

 

anything else i can check?

Aruba Employee

Re: Block Personal Phones from Corp WiFi

Logs : Event Viewer and PolicyManager > MDM

 

Open a TAC case, they might be able to use curl to see if you can reach over https. Ensure you are able to use the FQDN of Airwatch portal and can ping it from ClearPass CLI. Sometimes it could be as simple as DNS resolution.

Occasional Contributor II

Re: Block Personal Phones from Corp WiFi

clearpass is now able to communicate with MDM and imported all devices.

what rule should iput in place?

Aruba Employee

Re: Block Personal Phones from Corp WiFi

https://support.arubanetworks.com/Documentation/tabid/77/DMXModule/512/Command/Core_Download/Default.aspx?EntryId=33307

 

Pg 14 and specifically Pg 18. The attribute might differ based on the EMM/MDM vendor.

 

Occasional Contributor II

Re: Block Personal Phones from Corp WiFi

doh

completely forgot about that.

thanks will look into it

Occasional Contributor II

Re: Block Personal Phones from Corp WiFi

how would you deal with devices which are already connected to corp network?

would you reboot AP's or delete endpoints?

Aruba Employee

Re: Block Personal Phones from Corp WiFi

Delete from controller user-table. They should reconnect and get new policy.

Occasional Contributor II

Re: Block Personal Phones from Corp WiFi

you mean do a bulk delete from endpoints in clearpass

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