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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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CPGuest becomes unresponsive after importing .zip archive to pub folder

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  • 1.  CPGuest becomes unresponsive after importing .zip archive to pub folder

    Posted Apr 22, 2015 12:54 PM

    For what ever reason my CPGuest applicaiton became unresponsive after I uploaded a .zip file with 3 image files to the public folder.  After successfully uploading the archive I hit the extract option and that's the last time the CPGuest UI was responsive.  After waiting for about 30 minutes I decided to reboot both servers in my cluster.  That fixed the issue.   I am running a 2 server cluster and running version 6.4.4. 

     

    Has any one seen this before?  I am new to ClearPass and I am still trying to figure out how to troubleshoot some of these issues. Is there a way to check the status of the applications and restart CPGuest without restarting the server?