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CPPM 6.4.0 - Equifax cert needs to be enable in trust list.....but it already is.

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  • 1.  CPPM 6.4.0 - Equifax cert needs to be enable in trust list.....but it already is.

    EMPLOYEE
    Posted Nov 26, 2014 02:24 PM

    Trying to load a customer's wildcard cert into CPPM to use for https.  We got to the point with the intermediate and it says that this cert needs to be trusted.

     

    Equifax_cert.JPG

     

    which we duly enabled, but we just keep getting the error that it needs to be trusted.

     

    We've got the actual intermediate given by the provider and tried to upload that, but it says cert already present....unsurprisingly.

     

    Hit a bit a an impasse now.  Any suggestions?

     



  • 2.  RE: CPPM 6.4.0 - Equifax cert needs to be enable in trust list.....but it already is.

    EMPLOYEE
    Posted Nov 26, 2014 02:25 PM

    Does the thumbprint match?



  • 3.  RE: CPPM 6.4.0 - Equifax cert needs to be enable in trust list.....but it already is.

    EMPLOYEE
    Posted Nov 26, 2014 02:26 PM

    yep...they are the same certificates



  • 4.  RE: CPPM 6.4.0 - Equifax cert needs to be enable in trust list.....but it already is.
    Best Answer

    EMPLOYEE
    Posted Dec 01, 2014 07:52 AM

    Well, it turns out in our to-ing and fro-ing with different certs and renaming them, we must've been comparing the same ones.

     

    Uploaded the actual intermediate and all good now.

     

    :-)