Hey,
Thanks for the responses.
Thanks for posting the image of the SQL patch.
We have the Dell OEM'ed version of CPPM so we don't have access to the same software portal :smileysad:.
I ended up creating a ticket.
I did a test though to try and figure out where the problem might be.
- I went to clearpass.arubanetworks.com and clicked the link that requires a valid Subscription ID, I entered our Subscription ID as the username and password and was able to download the files.
- I went to clearpass.dell-pcw.com (this is the Dell download site), and performed the same procedure. Upon hitting the Log in button I was immediately prompted to submit the credentials again.
I suspect that there was something wrong with Dell's download site, either with the site itself, or (once again), with our Subscription ID.
I have checked this morning and everything seems to be working again. I am waiting to hear back to see about the status.
Cheers