Hi
We are using CPPM 6.6.7.96909. We have just had a issue where everyone who tried to log onto devices which are authenticated using tacacs they were rejected with the following error message:
Authentication Request Messages
Error Category: | Authentication failure |
Error Code: | Password mismatch |
Alerts for this Request :Tacacs server | Incorrect password for user='#*******' @ ARG(********). Failed to authenticate user=#***** |
The passwords that were entered were correct. A few users and I were able to log onto other devices that don't use tacacs (server) with the same credentials. We resolved the issue by clearing the cache on the auth source but I can't find what the original cause of the issue is.
Has anyone encountered this issue before? Do you know what caused it? And is there a permanent fix for it?
Thanks,
Sean