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Occasional Contributor I

Can't log in to subscriber

We recently lost our ability to log in to our ClearPass subscriber, and also found that it's not processing TACACS+ logins (both for itself and for our routers that are configured to use it).  We're on version 6.6.2, and our publisher is working fine.  I've tried restarting the TACACS service on the subscriber, and rebooting the subscriber, but no luck.

 

When I tried to log in to the subscriber, I could see the attached error in the logs on the publisher.  Interestingly enough, when I came in this morning, it suddenly seems to be working again. 


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Moderator

Re: Can't log in to subscriber

Always best to open a TAC case for something like this.



If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

View solution in original post


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Highlighted
Moderator

Re: Can't log in to subscriber

Always best to open a TAC case for something like this.



If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

View solution in original post

Highlighted
Occasional Contributor I

Re: Can't log in to subscriber

Thanks, I was afraid of that.

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