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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Captive Portal not always displayed for the guest Wi-Fi

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  • 1.  Captive Portal not always displayed for the guest Wi-Fi

    Posted Feb 05, 2015 09:30 AM

    Hi,

    I have a captive portal which is popped after connecting to the Guest Wi-Fi and once username/password is entered, the device connects to the Guest Wi-Fi network.

     

    Let’s say If I remove the Guest Wi-Fi by “Forget This Wi-Fi “ then switch off/on the Wi-Fi on the device; then if I connect again it doesn’t asks for the captive portal with username/password; it auto connects.

     

    Is there a session limit where it stays connected with the previous username/password ?

     

    I have even tried disabling that username on the guest provision but it didn’t help either.

     

     

    Any help would be much appreciated, thank you.



  • 2.  RE: Captive Portal not always displayed for the guest Wi-Fi

    EMPLOYEE
    Posted Feb 05, 2015 09:32 AM
    If there is an active session in the controller, you won't get the captive
    portal again until it ages out or you delete the user from the user-table.


  • 3.  RE: Captive Portal not always displayed for the guest Wi-Fi

    Posted Feb 05, 2015 09:43 AM

    Hi cappalli,

    Is there anyway to end that session from the controller for that user without deleting the user ?



  • 4.  RE: Captive Portal not always displayed for the guest Wi-Fi
    Best Answer

    EMPLOYEE
    Posted Feb 05, 2015 09:44 AM
    aaa user delete <MAC-ADDRESS></MAC-ADDRESS>


  • 5.  RE: Captive Portal not always displayed for the guest Wi-Fi

    Posted Feb 05, 2015 10:19 AM

    thank you