Frequent Contributor I

Captive Portal not working on local controller

I just installed a new local controller. On that controller any clients connecting via 802.1x have no issues, however non can connect via captive portal.


On the client I get "Auth server is out of service" and on the controller I get "No server available for AAA client type Web"


I have no such issue on the master controller


I am on version



Guru Elite

Re: Captive Portal not working on local controller

What type of authentication server is this? (radius/ldap)

Login to the gui of the LDAP, server.  Go to the diagnostics tab and use the AAA test server function to test the authentication server you are using.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Frequent Contributor I

Re: Captive Portal not working on local controller



I figured out the issue. LDAP servers were in different subnet, and I never set the default gateway on the controller.

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