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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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ClearPass Device Groups question

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  • 1.  ClearPass Device Groups question

    Posted May 25, 2017 06:13 AM

    Hi all,

     

    One of our customers is experiencing strange behaviour on their CPPM. At some point Device Group was created that now cannot be deleted. When "Delete" button is clicked for a brief moment CPPM seems to be working on it, but group stays in the list.

     

    We created new groups meantime, and those can be deleted without any issues. CPPM is now running on 6.6.5, but the "issue" was noticed while it was on 6.6.2. Thanks on any suggestions in advance.

     

    Regards,

    NesaM



  • 2.  RE: ClearPass Device Groups question

    Posted May 25, 2017 09:42 AM
    Is the device group being referenced in any services or anywhere else?


  • 3.  RE: ClearPass Device Groups question

    Posted May 25, 2017 09:51 AM

    Hi James,

     

    It is not anymore (used to be before).

     

    If we try to delete a group that is referenced message appears saying "Cannot delete the selected Device Group. It is associated with the following...". This group is not displaying this message.

     

    Regards,

    NesaM



  • 4.  RE: ClearPass Device Groups question

    EMPLOYEE
    Posted May 25, 2017 10:26 AM

    Open TAC ticket to check why its failing to delete old device groups.

     

    Regards,

    Pavan



  • 5.  RE: ClearPass Device Groups question

    Posted May 25, 2017 11:35 AM

    Thanks Pavan, will do so.

     

    Regards,

    NesaM