Hey all! I just recently setup a Guest Captive Portal through our ClearPass cluster which requires sponsor approval. That's all good, everything is working really well.
I just got my first incident ticket regarding a rejected user(rejected by sponsor). When the user is rejected it is removed completely from the Guest db.
Bouncing back to Policy Manager, I can see in the Audit Viewer there is an ADD line and a REMOVE line for this user that was rejected. When clicking into the REMOVE log the user's status is showing Approved.
This is the REMOVE log entry
Is there any way to export a log or alert on this? As of now I have no way to audit what users get rejected.
Somewhat unrelated to alerting but related to logging- the Sponsor Name field (in photo) is showing up as the guest's email address and not the actual Employee Sponsor. Any way to modify the Audit log's attributes in this output above? We have the sponsor field named "sponsor_email_company" and I noticed that "sponsor_email" is actually recording the guest's email address instead of the Employee's. I did double check, we're not assigning the "sponsor_email" attribute to any field in the self-registration page.
Thanks!