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ClearPass Guest Self Registration and Sponsorship, multiple sponsor email addresses

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  • 1.  ClearPass Guest Self Registration and Sponsorship, multiple sponsor email addresses

    Posted Aug 24, 2017 07:10 PM

    We have ClearPass configured for Guest Self Registration requiring sponsorship approval in the form of an email address sent to the sponsor (as populated by the guest user in the self-registration form)

     

    We would also like the sponsorship email to be cc’d to a fixed email address also e.g. reception@12345.com

     

    Have been unable to work out how this can be done.  Any advice great appreciated.

     

     

    Thanks



  • 2.  RE: ClearPass Guest Self Registration and Sponsorship, multiple sponsor email addresses
    Best Answer

    EMPLOYEE
    Posted Aug 28, 2017 04:25 AM

    You can configure that in the Sponsorship Confirmation:

    sponsorship confirmation.png

    You can find this section in the 'Advanced Configuration' of your self-registration page.



  • 3.  RE: ClearPass Guest Self Registration and Sponsorship, multiple sponsor email addresses

    Posted Aug 28, 2017 07:28 PM

    Thanks Herman, worked a treat.  I had seen that setting but read it that the guest receipt would also be sent to this email.  Not the request for sponsorship.

     

    Thanks

    John



  • 4.  RE: ClearPass Guest Self Registration and Sponsorship, multiple sponsor email addresses

    Posted Apr 22, 2019 04:10 AM

    Hi John,

     

    I have same issue. Could you fix it?



  • 5.  RE: ClearPass Guest Self Registration and Sponsorship, multiple sponsor email addresses

    Posted Apr 28, 2019 05:08 PM

    Hi Ratchapas,

     

    Just need to follow Herman's instructions as above

     

    Send Copies:  Always send using BC

    Copies To:  reception@12345.com

     

     

    Cheers

    John

     

     

     



  • 6.  RE: ClearPass Guest Self Registration and Sponsorship, multiple sponsor email addresses

    Posted Jul 12, 2019 09:18 AM

    Hey! I just want to achieve the same and I set it up like Herman wrote. But it is not working as expacted.

     

    Clearpass is sending out the email to the sponsor email address which is configured in the sponsor_email field. There is no email send (sponsoring request) out to the email address which I configured in the "cc/bcc" field.

    After I click the link in the sponsoring mail which was sent out to the fixed sponsort email address I'll get an email in the inbox of the "cc/bcc" email address with the guest reciept.

     

    Tim wrote in a post that you can achieve this by using a distribution list. But I don't know how. Can anyone give some advise how to do this!?

     

    Thanks in advance