Frequent Contributor I

ClearPass - cannot browse AD

I'm using the same exact settings that work on my Aruba controller, as well as work in my Softerra LDAP browser. However, when I click on Search Base DN, all I can see is the top folder and clicking on it does nothing.


I tried authenticating a user and was getting the message - "Can't contact LDAP server"


I've attached a picture of my settings.skidadtwo.JPG

Guru Elite

Re: ClearPass - cannot browse AD

Likely either a firewall or DNS issue.

Tim Cappalli | Aruba Security
@timcappalli | | ACMX #367 / ACCX #480
Frequent Contributor I

Re: ClearPass - cannot browse AD

It doesn't appear to be DNS. From both of my servers I can ping my AD controllers by name. I'll need to check the firewall settings.

Frequent Contributor I

Re: ClearPass - cannot browse AD

Firewall looks good too.


LDAP and LDAPs are allowed from any IP address on our network.


Looking at the AD server's security log, I can see the ClearPass box successfully authenticating using the information I provided.




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