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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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ClearPass failed to join the domain

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  • 1.  ClearPass failed to join the domain

    Posted Jan 10, 2018 09:16 AM

    Hi, 

     

    I've tryed a lot but i cant connect my clearpass to my domain, the FQDN is correct and username and password are also correct but i recived follow message:

     

    Adding host to AD domain...
    INFO - Fetched REALM 'CPASS.TESTDOMAIN.COM' from domain FQDN
    'cpass.testdomain.com'

    INFO - Fetched the NETBIOS name 'CPASS'
    INFO - Creating domain directories for 'CPASS'
    INFO - Using Administrator as the CPASS's username
    Enter Administrator's password:
    kinit succeeded but ads_sasl_spnego_krb5_bind failed: Unspecified GSS
    failure. Minor code may provide more information : Server not found in Kerberos database
    Failed to join domain: failed to connect to AD: Unspecified GSS
    failure. Minor code may provide more information : Server not found in Kerberos database
    INFO - Restoring smb configuration
    INFO - Restoring krb5 configuration file
    INFO - Deleting domain directories for 'CPASS'
    ERROR - ClearPass failed to join the domain CPASS.TESTDOMAIN.COM with
    domain controller as cpass.testdomain.com

    Join domain failed 

     

    The Clearpass-server has a static IP (as he shuld) and is knowen to the domain

     

    best greads

    Max



  • 2.  RE: ClearPass failed to join the domain



  • 3.  RE: ClearPass failed to join the domain

    Posted Jan 10, 2018 09:30 AM

    thank you, I've sean it bevor but it wasent helpfull... i've made nslookup from clerpass to the domain and it works fine and the DC and the Clearpass-server are in the same subnet so the DC kann see him. But it still dose not worke



  • 4.  RE: ClearPass failed to join the domain

    EMPLOYEE
    Posted Jan 10, 2018 09:36 AM
    Please work with Aruba TAC.


  • 5.  RE: ClearPass failed to join the domain

    Posted Jan 17, 2018 04:44 PM

    Hi,

     

    Is there a firewall between you Clearpass and the AD? I had to create new rules on the windows firewall for LADP ports that Clearpass use to join to AD. Also check the time on both servers clearpass and AD.



  • 6.  RE: ClearPass failed to join the domain
    Best Answer

    Posted Jan 19, 2018 02:21 AM

    Hi,

     

    thank you all for the support i solved the Problem ... it was just stupidity of my. It turned out that i forget to name the DC so he had the domain but nothing else.

     

    sorry for costing you such trubble