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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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ClearPass snmp SysDescr showing wrong info

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  • 1.  ClearPass snmp SysDescr showing wrong info

    Posted Jul 23, 2020 04:55 AM

    Hello,

     

    I noticed that ClearPass is showing wrong information in the SNMP SysDescr field.

    In a cluster the Publisher shows the former firmware release and the subscriber shows the current firmware.

     

     

     

    $ snmpwalk -v2c -c XXXX x.x.x.221 .1.3.6.1.2.1.1.1
    SNMPv2-MIB::sysDescr.0 = STRING: ClearPass Policy Manager 6.8.4.120034, Model: C2000V, FIPS Mode: Disabled
    $ snmpwalk -v2c -c XXXX x.x.x.222 .1.3.6.1.2.1.1.1
    SNMPv2-MIB::sysDescr.0 = STRING: ClearPass Policy Manager 6.8.5.120250, Model: C2000V, FIPS Mode: Disabled

     

     

     

    I am sure both are running 6.8.5.120250

     

    I noticed the same with a 6.9.x installation. The publisher replies with 6.9.0 and the subscriber replies with 6.9.1.

     

    Best regards,

    Rob Hassing



  • 2.  RE: ClearPass snmp SysDescr showing wrong info

    Posted Jul 31, 2020 05:06 AM

    Good find!



  • 3.  RE: ClearPass snmp SysDescr showing wrong info

    EMPLOYEE
    Posted Jul 31, 2020 06:52 PM

    I tried this on 6.9 cluster and see that it is been reported correctly both on publisher and subscriber. Are you able to reproduce the issue consistently? 

    snmpwalk -v2c -c XXXX <CPPM> .1.3.6.1.2.1.1.1
    SNMPv2-MIB::sysDescr.0 = STRING: ClearPass Policy Manager 6.9.2.130454, Model: C1000V, FIPS Mode: Disabled
    snmpwalk -v2c -c XXXX <CPPM> .1.3.6.1.2.1.1.1
    SNMPv2-MIB::sysDescr.0 = STRING: ClearPass Policy Manager 6.9.2.130454, Model: C1000V, FIPS Mode: Disabled

     



  • 4.  RE: ClearPass snmp SysDescr showing wrong info

    Posted Jul 31, 2020 07:59 PM

    I checked, and it's not on all installations. But I have at least the two I mentioned in my first post.

    Two other installations I could check were both showing the correct information.

    I noticed on the C2000V I get wrong information, but on the C1000V, I get the correct information.



  • 5.  RE: ClearPass snmp SysDescr showing wrong info

    EMPLOYEE
    Posted Aug 03, 2020 05:08 PM

    If you can reproduce it consistently, please open a TAC case.