Security

last person joined: yesterday 

Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
Back to discussions
Expand all | Collapse all

ClearPass update problem

This thread has been viewed 0 times

  • 1.  ClearPass update problem

    Posted Sep 24, 2013 02:52 AM

    Hello,

     

    This morning, I have done the ClearPass 6.2.0 Cumulative Patch 1 update but now I have no more access to the GUI and the Guest part and don't know if the update is correctly done. I can still access the CLI, so is there a command to know if the update is done or something to go further ?

     

    Thanks

     

    Dimitri



  • 2.  RE: ClearPass update problem

    EMPLOYEE
    Posted Sep 24, 2013 02:57 AM
    It does apply a patch to the webserver so first check to see if the services are all running

    service status all



  • 3.  RE: ClearPass update problem

    Posted Sep 24, 2013 03:02 AM

    Thank you.

     

    Ok so here is the result of the command :

     

    services.JPG



  • 4.  RE: ClearPass update problem
    Best Answer

    EMPLOYEE
    Posted Sep 24, 2013 03:04 AM

    run

    service restart all

     

    It should have shown the services status and it looks like yours are down.

     

    showservice.png



  • 5.  RE: ClearPass update problem

    Posted Sep 24, 2013 03:18 AM

    Problem solved after the restart of all services (and the restart of CP because of the update). Thanks for you quick help Troy.

     

    Dimitri