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Clearpas Upgrade from 6.2 to 6.4 Issue?

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  • 1.  Clearpas Upgrade from 6.2 to 6.4 Issue?

    Posted Nov 20, 2014 04:45 PM

    In clearpass appllaince the internet is too bad so we downloaded the Bin.signed file from support and imported it and after finishing it gives 'Uploaded file is invalid, does not have meta file or unrecognised type or does not have valid signature' error and then disaappear from the software area how can I do the Upgrade?



  • 2.  RE: Clearpas Upgrade from 6.2 to 6.4 Issue?

    EMPLOYEE
    Posted Nov 20, 2014 04:49 PM

    You should contact TAC to get that resolved.

     



  • 3.  RE: Clearpas Upgrade from 6.2 to 6.4 Issue?

    Posted Nov 20, 2014 04:51 PM

    is this is a bug or what?



  • 4.  RE: Clearpas Upgrade from 6.2 to 6.4 Issue?

    EMPLOYEE
    Posted Nov 20, 2014 04:52 PM

    You could have downloaded the wrong file or it is corrupt.  TAC would be able to direct you to the correct file and correct procedure.



  • 5.  RE: Clearpas Upgrade from 6.2 to 6.4 Issue?

    Posted Nov 20, 2014 04:53 PM
    Did you read the release notes on 6.4 ?
    You should read on how to upgrade from 6.2 to 6.4


  • 6.  RE: Clearpas Upgrade from 6.2 to 6.4 Issue?

    Posted Nov 20, 2014 04:54 PM
    And if you continue to experience more issues you should consider opening a TAC like cjoseph suggested


  • 7.  RE: Clearpas Upgrade from 6.2 to 6.4 Issue?

    Posted Nov 20, 2014 04:55 PM

    Thanks man really appriciated I will contact him and read the notes