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Clearpass 6.2 auto account activation???

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  • 1.  Clearpass 6.2 auto account activation???

    Posted Oct 10, 2013 10:16 AM
      |   view attached

    Hi All,

     

    Just running an install of 6.2 CPPM (Guest).

     

    I've just setup a test registration page (all defaults). The odd thing is that once a user registers on it, the account inherits an auto-activation timer (of 120 minutes, see attached shot).

     

    I really don't want this. Does anybody know where to turn it off? 6.0 doesn't do this (I've just checked), and I can't find where it's pulling it from?!?!

     

    Thanks!

     

     



  • 2.  RE: Clearpass 6.2 auto account activation???

    Posted Oct 10, 2013 10:17 AM

    Note, in the screenshot, I'm running the clock down (shows at 79mins) to see what happens. Assuming it will become enabled?!?! Not good.



  • 3.  RE: Clearpass 6.2 auto account activation???

    Posted Oct 10, 2013 10:37 AM

    Mr Monkey.

     

    What does your 'form' look like on the 'register page' for this self-registration?

     

    Is there a variable for start_time/activation_time in there ?  


    JF



  • 4.  RE: Clearpass 6.2 auto account activation???

    Posted Oct 10, 2013 12:04 PM

    The start_time field is not enabled, and I haven't changed it from default.

     

    The activation count down has now elapsed on the test account I created. It shows the activation as "36 minutes ago", but the account is still disabled. So I'm less worried about it, but still confused about what it's trying to achieve???

     

     

     



  • 5.  RE: Clearpass 6.2 auto account activation???
    Best Answer

    EMPLOYEE
    Posted Oct 11, 2013 12:42 AM

    A couple things to check.

     

    1. the clock on both the device reg and the CPPM server.

     

    (I did a quick test and set the clock on my pc 7 min behind the server and it showed my account would be active in 7 min) I will have to check with engineering on it.

     

    2. Is sponsor approval on? ( your screen shot shows a red circle over the username which normaly means the account is waiting for approval)

     

    screenshot_01 Oct. 10 23.29.gif

     

     

     

     

     



  • 6.  RE: Clearpass 6.2 auto account activation???

    Posted Oct 11, 2013 08:56 AM

    Kudos to Troy!

     

    Although I'd set the NTP server, the customer's internal firewalls were blocking it!!!

     

    Clock was 2 hours in the future!

     

    I've manually set the time for the moment!!!!