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Occasional Contributor II

Clearpass Guest - Captive Portal is shown down

Hi Team:

 

I've configured a captive portal with Clearpass, Aruba Controller 7030, IAP-315.

My issue is that captive portal redirect page, however the captive portal is shown down

I resolve the name with DNS, but when I type the captive portal URL on the different network the captive portal works.

 

I've configured the Forward Lookup Zones and Reverse Lookup Zones on DNS Manager.

 

I'm not using certificate on guest portal, so I configured HTTP enable.

 

Any idea?

 

Thanks for all!!

Cheers

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Re: Clearpass Guest - Captive Portal is shown down

Hi, are you able to show a picture of what you mean by "down"?

It sounds like there is possible something wrong with your user role.

ACCX#1050 ACMP CWDP CWSP
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Occasional Contributor II

Re: Clearpass Guest - Captive Portal is shown down

Hi...

 

Thanks for your replay.

 

I attach the capture.
When I connect to Guest SSID, web browser automatic display the URL, but it doesn't show the guest portal.

 

 

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Moderator

Re: Clearpass Guest - Captive Portal is shown down

1) There appears to be a space between s and . in the URL

2) You likely do not own "clearpass.com" so not sure why you're trying to use that



If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

Highlighted
Occasional Contributor II

Re: Clearpass Guest - Captive Portal is shown down

Hi....

 

Actually, I edited the url.

I configured the name aruba.clearpass(company-name).com

the guest url is http://aruba.clearpass.com/guest/teslogin.php

Highlighted
Moderator

Re: Clearpass Guest - Captive Portal is shown down

In your browser, enter http://1.1.1.1 and see if you are redirected.



If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

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