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Frequent Contributor I

Clearpass Guest Redirection Issue

Hi,

 

We are having issue after success guest registration certain Windows user cannot redirect to corporate website and to internet after click login button. If using Firefox, it will go to ''your connection is not private" page. After click advanced and proceed we are able to go to internet. If using Chrome and IE it will return securelogin.arubanetworks.com page with error. Try to update the browser to latest version but the problem still happened. We are not having issue with Smartphone device. Any idea on this?

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Moderator

Re: Clearpass Guest Redirection Issue

Did you install a publicly signed certificate on your controller / IAP VC?


If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

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Frequent Contributor I

Re: Clearpass Guest Redirection Issue

Spoiler

Hi Cappalli,

 

We are install any public cert. We are using iap vc deployment over 30 sites nationwide. We are having this issue with one site only on certain windows user.

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Frequent Contributor I

Re: Clearpass Guest Redirection Issue

Hi Cappalli,

 

We are install any public cert. We are using iap vc deployment over 30 site nationwide. We are having this issue with one sites only on certain windows user.

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Frequent Contributor I

Re: Clearpass Guest Redirection Issue

sorry..we are not using any public cert

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Moderator

Re: Clearpass Guest Redirection Issue

You'll need a publicly signed cert for guest. Please take a look at these:

https://community.arubanetworks.com/t5/Controller-less-WLANs/ArubaOS-Default-Certificate-Revocation-FAQ-Instant/ta-p/275814

https://community.arubanetworks.com/t5/Controller-Based-WLANs/ArubaOS-Default-Certificate-Revocation-FAQ-Controllers/ta-p/275809


If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

Highlighted
Frequent Contributor I

Re: Clearpass Guest Redirection Issue

Hi Cappalli,

 

Thanks for the input. But i curios why other site also having same deployment without any public cert install but not having this problem. 

Highlighted
Moderator

Re: Clearpass Guest Redirection Issue

Some browsers do not show the warning. Other people just click through it. You should get a public cert as soon as possible.


If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

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