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Occasional Contributor I

Clearpass Guest Users Disabled but still able to login

Hello,

 

In my clearpass installation, i have a bunch of local users in the guest repository, the have been successfully onboarded. However when trying to disable an account, it is still successfully login to the wireless.

 

Any clue why is that ?

 

in the service , the 2 conditions for the authentication is to be authenticated and RemainingExpiration is greater than 0.

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MVP Guru

Re: Clearpass Guest Users Disabled but still able to login

Do you have the guest user repository defined as an authorization source ?

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Thank you

Victor Fabian
Lead Mobility Architect @WEI
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
MVP Guru

Re: Clearpass Guest Users Disabled but still able to login

I understand that even after disabling account in Guest user repository still user able to authenticate? Have you checked access tracker log and see which service and authentication/authorization source it is using ?

 

 

 

 

Regards,
Pavan
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Occasional Contributor I

Re: Clearpass Guest Users Disabled but still able to login

I have guest user repository as an authorization source.

 

and I do check access tracker and they are authenticating using the same service which they normally authenticate when the account is active.

Frequent Contributor I

Re: Clearpass Guest Users Disabled but still able to login

Can you share the role mapping and enforcement policy of the service they hit on?

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