Security

Anyone done work on using language translation in ClearPass Guest?

After a year of running  our guest device registration service with the default guest translation service we've got a user that is having an issue with registering his games console and the problem seems to be down to the default language of their browser.,...

If your browser is using english as the default language everything works

and the user sees our reg form with a drop down list of all the devices they can register ( as defined in CPG/Forms/airgroup_device_type dropdown ).

I've added some text round the actual registration form by inserting text in the mac_create "header html" dialogue

so the user sees an engish page with a reg form with all our options.

If your default browser language is another language e.g. french  then what you get is 

1). "wrap around text" = english

2). Registration form in default language 

3). Contents of airgroup_device_type in different language that bears no . resemblance what so ever to the stuff I've defined in "CPG/Forms/airgroup_device_type dropdown "

Hoping that disabling auto translate fixes it temporarily but how are you supposed to define  airgroup_device_type contents for multipole languages? Guess its using a default that doesn;t match up with what we use.

o.k. so CPG/Translations/Field Customization

Select Item/airgroup_device_type

Field: Options

and you can paste in your english settings

1 step forward ... slight shuffle back

More to the point, if you've got text as shown in the image to "wrap round" your input field. How would you select diferent languages?

Unofrtunately Guest has two distinct and parallel translation methods.  For static items, we have text IDs and for the dynamic fields and forms we have a new means baked right into the configurations.  For both, you want to go to Configuration>Translations>Assistant and enable the Assistant checkboxes at the bottom of that page.  When you go back to the self-reg and edit it, you will see a number of helper links added to the page.  Only you will see the links as those options are tied to the session.  The Header HTML and Options will both of Translate links next to them that will take you to the override.

You did not mention your version but ensure you are up to date.

6.8.2

Thanks for this, gradually working my way through things :-)