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Frequent Contributor II

Clearpass Guest user Traffic is showing as 0 always ?

I have Aruba Controller 200 Series and Integrated with clearpass 6.5 ,I have guest user Traffic is showing as 0 always no changes happen so how to solve this issue?


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Guru Elite

Re: Clearpass Guest user Traffic is showing as 0 always ?

Do you have radius accounting configured?

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Aruba Central Documentation
ArubaOS Consolidated Release Notes
Aruba VIA ASE Solution - Configure VIA VPN

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Moderator

Re: Clearpass Guest user Traffic is showing as 0 always ?

Enable radius accounting. 


Thanks, 
Tim


If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

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Guru Elite

Re: Clearpass Guest user Traffic is showing as 0 always ?

Radius accounting must also be configured in the AAA profile.  Interim accounting will not work without that step.

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Aruba Central Documentation
ArubaOS Consolidated Release Notes
Aruba VIA ASE Solution - Configure VIA VPN

View solution in original post


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Highlighted
Guru Elite

Re: Clearpass Guest user Traffic is showing as 0 always ?

Do you have radius accounting configured?

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Aruba Central Documentation
ArubaOS Consolidated Release Notes
Aruba VIA ASE Solution - Configure VIA VPN

View solution in original post

Highlighted
Moderator

Re: Clearpass Guest user Traffic is showing as 0 always ?

Enable radius accounting. 


Thanks, 
Tim


If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

View solution in original post

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Frequent Contributor II

Re: Clearpass Guest user Traffic is showing as 0 always ?

Yes I have configured Interim accounting on controller and on Clearpass I enabled it under radius section in server configuration

Highlighted
Frequent Contributor II

Re: Clearpass Guest user Traffic is showing as 0 always ?

I have reviewed all guys and as I told you I have Configured Interim accounting on Controller and on clearpass Enabled RADIUS accounting but still same?

Highlighted
Guru Elite

Re: Clearpass Guest user Traffic is showing as 0 always ?

Radius accounting must also be configured in the AAA profile.  Interim accounting will not work without that step.

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Aruba Central Documentation
ArubaOS Consolidated Release Notes
Aruba VIA ASE Solution - Configure VIA VPN

View solution in original post

Highlighted
Frequent Contributor II

Re: Clearpass Guest user Traffic is showing as 0 always ?

Hello Guys I ran command AAA user delete all and worked well after taht don't know why but it worked

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