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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Clearpass Policy Manager Mostly Blank Page in Chrome

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  • 1.  Clearpass Policy Manager Mostly Blank Page in Chrome

    Posted May 31, 2017 12:05 PM

    Folks,

     

    Wondering if anyone else has seen this issue:  When I log in to the Clearpass Policy Manager (6.6.0.81015) with Google Chrome (64bit -latest), I see the header and footer of the page but nothing in the middle.  Has anyone else heard of this?  If so, any resolutions?  I've cleared all related cookies.  Works fine for me in MS Edge.  My colleague is not having the same problem with Chrome on his computer.

     

    Thanks,

    Jim



  • 2.  RE: Clearpass Policy Manager Mostly Blank Page in Chrome
    Best Answer

    EMPLOYEE
    Posted May 31, 2017 12:17 PM
    Chrome 58 made a backend change which is causing this issue. We’re aware of it and working on a fix. The quick and easy solution is to resize the window temporarily and it will re-render.


  • 3.  RE: Clearpass Policy Manager Mostly Blank Page in Chrome

    Posted May 31, 2017 12:55 PM
    Resizing helped. Thanks for the tip!

    --

    Jim LucasNetwork Manager

    Network Operations
    SUNY Plattsburgh
    101 Broad Street
    Kehoe 415
    Plattsburgh, NY 12901
    (518)564-5322


  • 4.  RE: Clearpass Policy Manager Mostly Blank Page in Chrome

    Posted Jun 13, 2017 08:13 AM

    I am so glad I search for this before trying to figure out what the problme was.  I would never have guessed to just resize the page.

    Thanks Tim!



  • 5.  RE: Clearpass Policy Manager Mostly Blank Page in Chrome

    Posted Jun 21, 2017 01:10 AM

    Same issue here, Resize help.

     

    Thank you.

     

     



  • 6.  RE: Clearpass Policy Manager Mostly Blank Page in Chrome

    Posted Jun 23, 2017 04:30 PM

    I've been changing the "allow flash" setting for the page - not reloading, just changing the checkmark in the drop down menu - and the page redraws.

    Good luck on the fix!



  • 7.  RE: Clearpass Policy Manager Mostly Blank Page in Chrome

    EMPLOYEE
    Posted Jun 23, 2017 04:32 PM

    Just to update this thread, this will be addressed in our next patch release.



  • 8.  RE: Clearpass Policy Manager Mostly Blank Page in Chrome

    Posted Jul 27, 2017 04:30 PM

    Patch 7 (6.6.7 plus hotfix) fixed it for me.