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Clearpass Upgrade to 6.2.0 issue

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  • 1.  Clearpass Upgrade to 6.2.0 issue

    Posted Sep 30, 2013 12:20 AM
      |   view attached

    Hello Guys,

     

    We've been trying clearpass from version 6.1.4.55458 to the latest release 6.2.0.54353.

     

    We've tried to import this image 'ClearPass 6.2.0.54353 Upgrade Image' into clearpass and install it. But everytime, after uploading, We're getting 'Uploaded file is invalid, does not have meta file or unrecognised type or does not have valid signature' error. Please see the attached image.

     

    Could you please help on this resolving this?

     

    You might find a duplicate post for this. Sorry about that.

     

    Thanks,

    Bharani..



  • 2.  RE: Clearpass Upgrade to 6.2.0 issue

    EMPLOYEE
    Posted Sep 30, 2013 12:31 AM
    what image are you using to upgrade?

    ClearPass 6.2.0.54353 Upgrade Image

    ClearPass 6.2.0.54353 Upgrade Image-SIGNED


  • 3.  RE: Clearpass Upgrade to 6.2.0 issue

    Posted Sep 30, 2013 12:37 AM

    Hi Troy,

     

    I'm trying to use ClearPass 6.2.0.54353 Upgrade Image (not the SIGNED image). You're gonna suggest to use the signed image?

     

    Regards,

    Bharani..



  • 4.  RE: Clearpass Upgrade to 6.2.0 issue

    EMPLOYEE
    Posted Sep 30, 2013 12:39 AM
    You shouldn't have to.

    Do you not have internet access with your CPPM?

    Try importing the file trough the GUI and then run the upgrade in the CLI.


  • 5.  RE: Clearpass Upgrade to 6.2.0 issue

    Posted Sep 30, 2013 12:49 AM
    We've Internet access from CPPM.

    Also I'm trying to import it first and then upgrade only. But after the import reaches 100%, I'm getting this error..

    How to proceed this?!


  • 6.  RE: Clearpass Upgrade to 6.2.0 issue

    EMPLOYEE
    Posted Sep 30, 2013 12:55 AM

    I didnt look at your screen shot before but I just looked at it and its showing that you are trying the VMDK file not the .bin file. 

     

    You need to use this file

     

    http://support.arubanetworks.com/DOWNLOADSOFTWARE/tabid/75/DMXModule/510/Command/Core_Download/Method/attachment/Default.aspx?EntryId=11617

     

     



  • 7.  RE: Clearpass Upgrade to 6.2.0 issue

    Posted Sep 30, 2013 01:06 AM

    Hi Troy,

     

    Sorry about the wrong screenshot before. Actually we've downloaded the bin fileonly. CPPM-x86_64-6.2.0.54353-upgrade.bin.

     

    After the import turns out 100%, I'm getting the same error. Any command line steps to import and upgrade would be helpful for us. Please advise.,

     

    Thanks,

    Bharani..



  • 8.  RE: Clearpass Upgrade to 6.2.0 issue
    Best Answer

    EMPLOYEE
    Posted Sep 30, 2013 01:17 AM
    CLI upgrade

    system upgrade -i filename.xxx.bin

    or you can host it locally

    system upgrade -i http://test.test.com/filename.xxx.bin



    If its a update samething just use update instead of upgrade