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Occasional Contributor II

Clearpass VM IP issue

Running Clearpass 6.7.3

VM is running on Hyper-V 2012.

 

Issue is after i configure the ip and the machine reboots it looses the ip config.

i have 2 nics one is disabled.

 

Any thoughts?

Re: Clearpass VM IP issue

Can you have both the NIC's enabled, Just to ensure that we are configuring the IP on the right NIC. 

Occasional Contributor II

Re: Clearpass VM IP issue

i have just changed the NIC setting and still the same issue

Re: Clearpass VM IP issue

Just referring to "Installing or Upgrading to 6.7 on a Virtual Appliance" technote.

 

Supported Hyper-V Versions
The following Microsoft Hyper-V versions are supported:
Microsoft Hyper-V Server 2012 R2
Microsoft Hyper-V Server 2016
Windows Server 2012 R2 with Hyper-V
Windows Server 2016 with Hyper-V

 

Ensure that you bring up fresh ClearPass 6.7.0 installs with the network adapter type "Network adapter" instead of
the legacy option.

 

Occasional Contributor II

Re: Clearpass VM IP issue

i have both NIC as network adapter.

its a fresh built box we did not upgrade it.

Server 2012R2 standard

MVP Expert

Re: Clearpass VM IP issue

Hi,

 

Can you check if the have a static MAC address assigned to the VM? Hyper-V will do a dynamic MAC address by default sometimes. Changing the mac address on a linux based VM might cause issues.

 

 

Cheers, Frank
AirHeads MVP Expert |AMFX#22| ACCX#613| ACMX#733| ACDX#744

If you like my posts, kudo's are welcome. If it solves your problem, please click 'Accept as Solution'
Occasional Contributor II

Re: Clearpass VM IP issue

it has dynamic mac address .

do you want me to change it to static?

MVP Expert

Re: Clearpass VM IP issue

Yes and then check again if IP address is being removed.
Cheers, Frank
AirHeads MVP Expert |AMFX#22| ACCX#613| ACMX#733| ACDX#744

If you like my posts, kudo's are welcome. If it solves your problem, please click 'Accept as Solution'

Re: Clearpass VM IP issue

Hi there!
The same thing happened to me and searching the forums I found this solution.

 

https://community.arubanetworks.com/t5/Security/ClearPass-Hyper-v-loses-mgmt-IP-after-reboot/td-p/488584

 

After assigning the MAC statically on the HiperV, simply enter CLI and write (system refresh-network)

which requires reboot. Apparently the command remaps ethernet ports with the new MAC addresses


Luck!

 


Ricardo Luis Cañavate García - ACMP / ACCA / ACCP / ACDX#972
GrupoTRC.com
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