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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Clearpass latest patch causing problems...

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  • 1.  Clearpass latest patch causing problems...

    Posted May 14, 2014 09:39 AM

    We just got Clearpass up and running in a wireless sandbox for testing and tweaking. We had the basics up and running with 802.1x with WPA AES. Then comes along the patch yesterday (Cumlative Patch 2 for 6.3.0, 6.3.1) and now its broken :smileyfrustrated: as noone can now authenticate. Here is the error I keep seeing in the Access Tracker:

     

    cppm error 1.PNG

     

    Any advice from anyone?



  • 2.  RE: Clearpass latest patch causing problems...
    Best Answer

    Posted May 14, 2014 11:14 AM

    You need to add ClearPass to the domain



  • 3.  RE: Clearpass latest patch causing problems...

    Posted May 14, 2014 12:12 PM

    Thanks Victor,

     

    One of AD server guys checked it out and you were correct, somehow it was no longer joined to the domain. Once I re-joined the domain it started working again. Much appreciated!