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Clearpass vIP issues

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  • 1.  Clearpass vIP issues

    Posted Aug 14, 2014 07:05 PM

    I have two CP VMs configured in a cluster with a vIP using only the MGMT interface. I am testing radius pointed to the vIP and it looks like it bounces between the publisher and subscriber for authentication. I was watching the access tracker and couldn't see authenication requests come through even though they were suceeding. I found that I had to actually change the filter to both servers to see all the requests because it was bouncing between the two. I also verified that sometimes the subscriber would show the vIP active in the virutal IP settings.    

     

    These VMs are in an pretty robust ESX enviroment next to each other connected via 10Gb switches and I don't see any reported issues on the network or software side. 

     

    Ideas?



  • 2.  RE: Clearpass vIP issues

    EMPLOYEE
    Posted Aug 14, 2014 07:07 PM
    Do you have RADIUS load balancing configured in your server group?

    Do you have each individual server listed in your server group or just the VIP?


  • 3.  RE: Clearpass vIP issues

    Posted Aug 14, 2014 07:17 PM

    Right now I am just testing off of a cisco switch configured with just the single vIP address. I'm not aware of any radius load balancing features on clearpass? Or did you mean an Aruba controller? 



  • 4.  RE: Clearpass vIP issues

    Posted Aug 14, 2014 08:55 PM
    Can you have a continuous ping to both and make sure you are not dropping packets ?

    What's the value you have setup to switchover to the backup ?

    What version of ClearPass do you have installed ?


  • 5.  RE: Clearpass vIP issues

    EMPLOYEE
    Posted Aug 14, 2014 09:11 PM

    Can you look in the event viewer and see if there are any Virtual IP service events?



  • 6.  RE: Clearpass vIP issues

    EMPLOYEE
    Posted Aug 14, 2014 10:06 PM

    I could be a number of issues. 

     

    The main thing to look at is that the VIP is bouncing between the servers. That means that there is a connectivity issue or the radius is locking up.

     

    1. Connectivity between the cluster. 

    2. If they are VMs make sure you built them to spec.

    3. The VIP does not do any fail over it is designed to be for failover only....

    4. The main purpose of the VIP in my opinion should be used if you need HTTP failover for guest and onboarding. I would use the capabilities of the NAS device for load balancing. 



  • 7.  RE: Clearpass vIP issues

    Posted Aug 18, 2014 04:07 PM

    Thanks for the help guys, I am still having issues with this. 

     

    The VMs are built to spec and haven't been moved to production so utilization is very very low. They live in a pretty robust vSphere enviorment and resources are not an issue. These ESX hosts are connected via 2 x 10Gb cables to Nexus Switches and currently host a variety of other production VMs that do not report or so any signs of network related problems. 

     

    I have done continuous ping tests to both VMs MGMT addresses as well as the vIP and I haven't seen a single drop. I'm not sure where to set the vIP settings for failover timeouts or preempt but right now they are set to default. The VMs live on different ESX hosts but in the same datacenter on the same Nexus switches (super close together). 

     

    I dont see any events in event viewer referencing the failover, here are the logs showing the server changing. 

     

    10.103.160.11 = Primary

    10.103.160.12 = Secondary

    vIP = 10.103.160.10 which is what the NADs are pointed to

     

    1.10.103.160.12RADIUStestIT Cisco [AdministraACCEPT2014/08/18 12:01:23 
    2.10.103.160.12RADIUStestIT Cisco [AdministraACCEPT2014/08/18 12:01:22 
    3.10.103.160.12RADIUStestIT Cisco [AdministraACCEPT2014/08/18 12:01:22 
    4.10.103.160.12RADIUStestIT Cisco [AdministraACCEPT2014/08/18 12:01:21 
    5.10.103.160.12RADIUStestIT Cisco [AdministraACCEPT2014/08/18 12:01:21 
    6.10.103.160.12RADIUStestIT Cisco [AdministraACCEPT2014/08/18 12:01:21 
    7.10.103.160.12RADIUStestIT Cisco [AdministraACCEPT2014/08/18 12:01:20 
    8.10.103.160.12RADIUStestIT Cisco [AdministraACCEPT2014/08/18 12:01:19 
    9.10.103.160.12RADIUStestIT Cisco [AdministraACCEPT2014/08/18 12:01:19 
    10.10.103.160.11RADIUStestIT Cisco [AdministraACCEPT2014/08/18 12:00:08 
    11.10.103.160.11RADIUStestIT Cisco [AdministraACCEPT2014/08/18 12:00:07 
    12.10.103.160.11RADIUStestIT Cisco [AdministraACCEPT2014/08/18 12:00:06 
    13.10.103.160.11RADIUStestIT Cisco [AdministraACCEPT2014/08/18 12:00:06 
    14.10.103.160.11RADIUStestIT Cisco [AdministraACCEPT2014/08/18 12:00:05 
    15.10.103.160.11RADIUStestIT Cisco [AdministraACCEPT2014/08/18 12:00:04 
    16.10.103.160.11RADIUStestIT Cisco [AdministraACCEPT2014/08/18 12:00:03 
    17.10.103.160.11RADIUStestIT Cisco [AdministraACCEPT2014/08/18 12:00:03 
    18.10.103.160.11RADIUStestIT Cisco [AdministraACCEPT2014/08/18 11:59:57 
    19.10.103.160.11RADIUStestIT Cisco [AdministraACCEPT2014/08/18 11:59:56





  • 8.  RE: Clearpass vIP issues

    Posted Aug 18, 2014 04:12 PM

    I am using version 6.3.4.64924



  • 9.  RE: Clearpass vIP issues

    EMPLOYEE
    Posted Aug 18, 2014 04:19 PM
    Does your VMWare server(s) have the allow MAC spoofing enabled?


  • 10.  RE: Clearpass vIP issues

    Posted Aug 18, 2014 04:12 PM
    hi. what version of ClearPass are you using on the VMs? Same on both?


  • 11.  RE: Clearpass vIP issues

    Posted Aug 18, 2014 04:44 PM

    Hi I've seen and experience issues similar to what you've experencing. Typically this has occured when the ESXi host are using Distributed vSwicthes rather than standard vSwitch.

     

    Can you please confirm which you are using?

     

    I've seen environements where the Distrubuted switchs port security profile limit/suppresses the multicast trafic used for functions like VRRP.

     

    Go take a close look at the security settings for the swicthes in general, even if you using standard vSwitch.



  • 12.  RE: Clearpass vIP issues

    Posted Aug 18, 2014 07:23 PM

    We are using distributed vswitches, I will check the security settings now and let you guys know. Thanks again for the help!



  • 13.  RE: Clearpass vIP issues

    Posted Aug 18, 2014 08:33 PM

    Looks like promiscuous mode, mac address changes and forged transmits are all set to reject. I am working with the system admins to get these modified and then I will retest. 



  • 14.  RE: Clearpass vIP issues
    Best Answer

    EMPLOYEE
    Posted Aug 18, 2014 08:40 PM

    You should only need forged transmits for the distributed switch.



  • 15.  RE: Clearpass vIP issues

    Posted Aug 20, 2014 02:19 AM

    That fixed it, thanks everyone for the help!