Security

last person joined: yesterday 

Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
Back to discussions
Expand all | Collapse all

Clearpasss Guest account expiry notification via SMS

This thread has been viewed 2 times

  • 1.  Clearpasss Guest account expiry notification via SMS

    Posted Apr 06, 2016 06:12 AM

    Hi 

     

    Does anyone know of a quick soloution (or long winded) to allow guest accounts that are about to expire to be notified via SMS? 

    Thanks,



  • 2.  RE: Clearpasss Guest account expiry notification via SMS

    Posted Apr 06, 2016 08:20 AM
    Did you purchased tokens from an SMS gateway ? If not you can send sms via SMTP
    http://community.arubanetworks.com/t5/AAA-NAC-Guest-Access-BYOD/SMS-over-SMTP-in-CPPM/ta-p/192395

    Sent from Outlook for iPhone


  • 3.  RE: Clearpasss Guest account expiry notification via SMS

    Posted Apr 06, 2016 08:25 AM

    Thanks for you reply, 

     

    Yes we have tokens from a SMS getway. If it possible to send SMS notifactions to Guests who's account is about to expire? 

     

     



  • 4.  RE: Clearpasss Guest account expiry notification via SMS

    Posted Apr 06, 2016 08:28 AM
    Yes .
    You need add the "auto_sms" field in the "guest_multi" form

    Go to Home>Guest>Manage Multiple Accounts

    And you can select multiple accounts that you would like to send the SMS


    Sent from Outlook for iPhone


  • 5.  RE: Clearpasss Guest account expiry notification via SMS

    Posted Apr 06, 2016 08:37 AM

    That sounds like a manual process? 

     

    We need to automate the process, for example any account that is 24hrs from expiring will be automatically notified(via SMS) that their account is about to expire. 

     

    Is this possible?



  • 6.  RE: Clearpasss Guest account expiry notification via SMS

    Posted May 25, 2016 09:14 AM

    no 100% sure but i don't know any functionality to trigger something like this natively from ClearPass. there is the posibility for certificates that are about to expire but that is all.

     

    you could do something if the user logs in and is within that 24h window.

     

    else you might be able to script something towards it.