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Contributor II

Creating device in ClearPass Guest triggering WebAuth

Every time I create a device, it will trigger a WebAuth in ClearPass. Anyone has the same issue? Or it's as per design? It's a bit annoying when the 'reject' record showing in the Access Tracker.

 

Thanks.


Accepted Solutions
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Moderator

Re: Creating device in ClearPass Guest triggering WebAuth

It is by design. It allows you to trigger a Disconnect Message or Change of Authorization in case the user connected the device before registering it and therefore is stuck in a captive portal role.

 

You can also use it to update external systems via the ClearPass Exchange framework.



If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

View solution in original post


All Replies
Highlighted
Moderator

Re: Creating device in ClearPass Guest triggering WebAuth

It is by design. It allows you to trigger a Disconnect Message or Change of Authorization in case the user connected the device before registering it and therefore is stuck in a captive portal role.

 

You can also use it to update external systems via the ClearPass Exchange framework.



If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

View solution in original post

Highlighted
Contributor II

Re: Creating device in ClearPass Guest triggering WebAuth

Thank you Tim! It's really helpful.

 

BTW, do you know how to limit the device number an Operator can create?

Highlighted
Moderator

Re: Creating device in ClearPass Guest triggering WebAuth

You can set the account limit in the operator profile.

 

Please note that this is total for both guest user accounts and device registrations. (Limit of 10 = 7 guest users, 3 devices || 5 guest users, 5 devices, etc).

 

cpg_operator-profile_account-limit.png



If this response is more than 1 year old, it may no longer be accurate. Please consult official Aruba documentation, TAC or your Aruba SE.

| Aruba Alumni | @timcappalli | timcappalli.me |

Highlighted
Contributor II

Re: Creating device in ClearPass Guest triggering WebAuth

Great. Thanks!

 

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