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Regular Contributor II

Delete account or set Expiration = now does not disconnect guest

Hi there,

 

When I delete and account or set Expiration = now, ClearPass does not disconnect the guest.

What can be the problem?

 

Thanks

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Super Contributor II

Re: Delete account or set Expiration = now does not disconnect guest

You should also send a disconnect via cos “aruba wireless - Terminate Session”

 

 

Dustin Burns
Senior Mobility and Access Engineer @WEI
ACMX #509 | ACCX #1272 | ACSP | ACDA | ACEP | CCNP | CCDP | CCNA Wireless

If my post address your queries, give kudos and accept as solution!
Highlighted
Regular Contributor II

Re: Delete account or set Expiration = now does not disconnect guest

Yeah.

The thing is: how can "I" send it?

 

Tried to add "change_of_authorization" the the change expiration form, but ClearPass Guest doesn't seem to trigger it.

Highlighted
Super Contributor II

Re: Delete account or set Expiration = now does not disconnect guest

You could click on the authentication record in access tracker and perform the termination there. Also you could log into the controller they are on and perform a “aaa user delete mac <Mac>”

 

 

Dustin Burns
Senior Mobility and Access Engineer @WEI
ACMX #509 | ACCX #1272 | ACSP | ACDA | ACEP | CCNP | CCDP | CCNA Wireless

If my post address your queries, give kudos and accept as solution!
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