Security

last person joined: yesterday 

Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
Expand all | Collapse all

ERR_TOO_MANY_REDIRECTS with CPPM Guest

This thread has been viewed 11 times
  • 1.  ERR_TOO_MANY_REDIRECTS with CPPM Guest

    Posted Jul 10, 2017 05:32 PM

    Hi everyone,

     

    I am having problems with the CPPM Guest application. I have created the web login page, configured all the needed parameters and also configured the controller part. When I want to connect to the guest network and client is redirected to https://192.168.1.98/guest/arubalogin.php (in my case) I get the error ERR_TOO_MANY_REDIRECTS. I have seen some posts about this, but still confused.

    I can see in the controller that the user gets the correct initial role:

    initial_role.PNG

     

    Also client gets an IP address within the guest segment and can ping the CPPM address.

    However, if I connect to my office network and put in the browser the web login page https://192.168.1.98/guest/arubalogin.php, I can access the CPPM web login page with no problem.

    I have checked the initial role policy and I can see it permits http and https to CPPM since destination is "any":

    guestsupralogonrole.PNG

     

    Do you have any idea where the problem could be?

     

    Regards,

    Julián



  • 2.  RE: ERR_TOO_MANY_REDIRECTS with CPPM Guest
    Best Answer

    EMPLOYEE
    Posted Jul 10, 2017 05:48 PM

    Did you add the ClearPass netdestination to the whitelist in the captive portal profile?



  • 3.  RE: ERR_TOO_MANY_REDIRECTS with CPPM Guest

    Posted Jul 10, 2017 06:09 PM

    Hi Tim,

     

    You are the man! I added CCPM to the whitelist in the captive portal profile and problem solved. I followed this guide to configure my controller 

     

    https://community.arubanetworks.com/t5/AAA-NAC-Guest-Access-BYOD/How-to-integrate-Aruba-Controller-with-CPPM-to-perform-Captive/ta-p/192291

     

    but the whitelist point doesn't appear at all. In other guides I have also seen say nothing about the whitelist captive portal profile. Many thanks.

     

    Regards,

    Julián



  • 4.  RE: ERR_TOO_MANY_REDIRECTS with CPPM Guest

    Posted Jul 11, 2017 10:53 AM

    Hi Tim,

     

    I have found the problem I had. I missed to add HTTP and HTTPS reachability to the CPPM server in the initial role. When I added the ClearPass netdestination to the whitelist in the captive portal profile, it automatically created a rule for that purpose and placed it the first:

    whitelist1.PNG whitelist2.PNG

     

    Regards,

    Julián