Trusted Contributor I

End Host Identifier Not Present in Onboard Auth

I have two onboarding services configured, one to authorize the web login and another to authorize the profile installation for iOS devices.  The profile authorization contains rules that verify certain end device attributes.  Since the profile installation request contains the end host identifier, ClearPass is able to lookup the endpoint in the endpoint repository and verify the attributes.  This works great at one office, but not at another (remote) office.  When I look at the profile installation request for users at the remote site, the end host identifier is missing so ClearPass is unable to get the endpoint attributes.  Both offices are onboarding via the same CPPM server.  The only difference that I can think of is that the WLAN users are on different local controllers.  Any ideas why the end host identifier is missing?

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