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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Endpoint Context Servers - More info from Poll Status

This thread has been viewed 7 times

  • 1.  Endpoint Context Servers - More info from Poll Status

    Posted Jun 07, 2018 05:44 AM

    Hi, 

    We have set up a poll vs Google Admin Console to get all info about our Chromebooks synced to Clearpass so we can stop the students from connecting private devices. The problem is that quite a lot of devices doesn't get synced. The devices are present in the Google Admin Console, but somehow they are "invalid". (See screenshot)

     

    Is it possible to get more detailed info/logs from the poll? I would like to know which devices that are invalid and why.

     

    poll.JPG

    Sincerely Tomas 



  • 2.  RE: Endpoint Context Servers - More info from Poll Status
    Best Answer

    EMPLOYEE
    Posted Jun 07, 2018 06:28 AM

    Unfortunately, no. TAC can assist by looking at the logs.



  • 3.  RE: Endpoint Context Servers - More info from Poll Status

    Posted Apr 08, 2019 06:11 AM

    Hi Tomas!

     

    Was this solved for you? :)

     

    Cheers,



  • 4.  RE: Endpoint Context Servers - More info from Poll Status

    Posted Sep 10, 2019 08:38 PM

    Download logs from the publisher and be sure to include "Logs from all Policy Manager services" . You'll find additional logs in `PolicyManagerLogs/async-netd/` in the mdm files.