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Contributor II

Google social login error in apple /ios devices

Hi ,

I am experiencing an error while trying to login guest wifi integrated with clearpass social login ,goole . while connecting to SSID,getting initial self registration portal and click " google" icon for social  login , the google page opens and input credentials. Up to this stage everything is smooth .

Now if I click login  , its returned with an error " Hotspot login cannot open the because it could not establish a secure connection to the server " . If I go back and again click on login , it works with out any issue . I am observing this issue only in apple -ios devices . Any body have  experienced  similar issue or can some somebody suggest any fix for this issue ? 

Is it because of I am using a self signed certificate  in both controller and clerpass ?

Error snapshot is pasted below .

 Controller : Cisco WLC  , 8.0

Clearpass : 6.5gogle social login error.JPG

 

 

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Occasional Contributor II

Re: Google social login error in apple /ios devices

Have you heard anything about this? 

 

I am having a very similar issue 

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Occasional Contributor I

Re: Google social login error in apple /ios devices

Hi, 

I have a similar issue, although the error window appears one step earlier. 

My captive portal window appears but when I select the 'log in with google account', then I get the error window. What configuration work is required to redirect me to the google credentials page when I click on the button I have added to my captive portal? 

As this was a while ago, did you resolve your original issue? If so, would you mind sharing how?

Thanks, Adam

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MVP Expert

Re: Google social login error in apple /ios devices

Check this TechNote and see if you have missed any setting during configuration

 

https://support.arubanetworks.com/Documentation/tabid/77/DMXModule/512/Command/Core_Download/Default.aspx?EntryId=33305


Pavan Arshewar | ACCP

If my post address your queries, give kudos and accept as solution!
NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
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Occasional Contributor I

Re: Google social login error in apple /ios devices

Hi Pavan, 

 

Thanks for the document. 

 

I've seen conflicting advice when setting up a social logon. All of the documentation I have seen so far has said to use the 'Cloud Identity/Social Media Authentication' service wizard. However, the document you have provided says to use the 'ClearPass Identity Provider SAML IdP service' wizard. Which is the recommended way of creating this kind of authentication? 

 

Thanks, Adam

Re: Google social login error in apple /ios devices

Hi Adam,

 

I hope you are trying to configure ClearPass guest social login using Google account. The provided details are very limited to understand the error.

 

I suggest referring to the below links for configuration assistance.

https://community.arubanetworks.com/t5/Aruba-Solution-Exchange/ClearPass-Guest-Social-Logins/ta-p/218131

https://ase.arubanetworks.com/solutions/id/81

 

And ensure the required identity URLs are whitelisted in the NAS.

https://github.com/aruba/clearpass-cloud-service-whitelists

 


Thank you,
Saravanan Rajagopal

**Did something you read in the Community solve a problem for you? If so, click "Accept as Solution" in the post.
NOTE: Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba or Hewlett Packard Enterprise.
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