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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Guest Email Receipt Language Matches Registration Page Language

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  • 1.  Guest Email Receipt Language Matches Registration Page Language

    Posted Jun 15, 2016 03:13 PM

    My scenario is guest self-registration. ClearPass then sends an email to the sponsor to confirm the registration which is followed by an Email Receipt being sent to the guest.  Is it possible to have the Email Receipt sent in the same language that was used by the guest during registration where multiple languages are used?  

    Thanks.



  • 2.  RE: Guest Email Receipt Language Matches Registration Page Language

    Posted Aug 23, 2016 04:33 PM

    Not sure if you solved this, but I would approach this with MULTIPLE guest self-reg pages, with one language each, with each having a separate "email template" per its own language.

     

    Create a splash page to detect the user's default browser language and redirect accordingly:

     

     

    {if $current_lang == 'ar'} 
    PASTE YOUR ARABIC GSR REDIRECT CODE HERE  
    {elseif $current_lang == 'fr'}
    PASTE YOUR FRENCH GSR REDIRECT CODE HERE
    {else}
    PASTE YOUR DEFAULT/CATCH-ALL/ENGLISH GSR REDIRECT CODE HERE {/if}

     

    And for reference, here are the language codes:

    ar, da, de, en, es, fr, ja, ko, nl, zh

    An example of a redirect code:

     

    <meta http-equiv="refresh" content="1;url=http://google.com"/>

    And of course create each unique email receipt template:

     

    CPGuest > Config > Receipts > Templates > (duplicate the one you want and create one per language)

     

    ... And lastly, make sure each guest self-reg page references its respective language email receipt template!