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Occasional Contributor II

Re: Guest MAC-Auth Service Guest MAC Authentication not wroking!!!

Please find the attached snapshot

 

 

aaa.jpg

Occasional Contributor II

Re: Guest MAC-Auth Service Guest MAC Authentication not wroking!!!

Please see the snapshot of Guest services profilesaaa.jpg

MVP Guru

Re: Guest MAC-Auth Service Guest MAC Authentication not wroking!!!

I noticed is not using the right service is hitting the guess access instead.


Thank you

Victor Fabian
Lead Mobility Architect @WEI
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor II

Re: Guest MAC-Auth Service Guest MAC Authentication not wroking!!!

i didnt get you from your last message..

 

MVP Guru

Re: Guest MAC-Auth Service Guest MAC Authentication not wroking!!!

CPPM is like an ACL it gets evaluated top down and it's hitting another service that you created instead of the last two you need to reorder your service and put the last two on top or disable the guess access one
Thank you

Victor Fabian
Lead Mobility Architect @WEI
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor II

Re: Guest MAC-Auth Service Guest MAC Authentication not wroking!!!

I did the same.

 

Now guest mac authentication profile is assinging to the guest but still reject.

 

11111.jpg111.jpg

MVP Guru

Re: Guest MAC-Auth Service Guest MAC Authentication not wroking!!!

That's normal process of the Mac filtering failure .

When the device connects for the first time and it never been seen you will see a reject and then redirected to the guest portal once the device register the next it authenticates if it's within the accepted time you configured to allow the Mac to be cache for then you will see an accept
Thank you

Victor Fabian
Lead Mobility Architect @WEI
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor II

Re: Guest MAC-Auth Service Guest MAC Authentication not wroking!!!

Still getting the same error.. 

 

11.jpg

Aruba

Re: Guest MAC-Auth Service Guest MAC Authentication not wroking!!!

Are you getting the error when the guest fills out the form or are you talking about when the client first connects?

Do you have insight enabled under server manager?
Thank You,
Troy

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Occasional Contributor II

Re: Guest MAC-Auth Service Guest MAC Authentication not wroking!!!

I am getting error at the time of authentication. Client get connected to the SSID and when we check on the access tracker it giving error.

 

Please see the snapshot.

 

2.jpg

 

11.jpg

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