Security

last person joined: 10 hours ago 

Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
Back to discussions
Expand all | Collapse all

Guest Profile blocking iPad mail

This thread has been viewed 1 times

  • 1.  Guest Profile blocking iPad mail

    Posted Dec 10, 2013 11:22 AM

    I am very new to Aruba's UI and have spent an hour + digging around trying to find out where and how the guest profile is blocking iPad mail.  Any and all help is much appreciated.   There is a previous post about the topic but the reply isn't much of a solution for a newbie.

     

    TIA



  • 2.  RE: Guest Profile blocking iPad mail

    EMPLOYEE
    Posted Dec 10, 2013 11:47 AM
    @milo145 wrote:

    I am very new to Aruba's UI and have spent an hour + digging around trying to find out where and how the guest profile is blocking iPad mail.  Any and all help is much appreciated.   There is a previous post about the topic but the reply isn't much of a solution for a newbie.

     

    TIA

    Is this your company mail or ALL mail?  Is it sending, or receiving mail?  Is the mail server an exchange server, and Imap server or pop server?

     



  • 3.  RE: Guest Profile blocking iPad mail

    Posted Dec 10, 2013 11:53 AM

    All mail configured on iPad mail app.  It sound like a port issue.



  • 4.  RE: Guest Profile blocking iPad mail

    Posted Dec 10, 2013 12:06 PM

    If I switch the iPads over to my staff network email flows.  i just can't figure out where the blockage is.



  • 5.  RE: Guest Profile blocking iPad mail
    Best Answer

    Posted Dec 10, 2013 01:23 PM

    Hi,

     

    All u need to do is to add the following ports to the guest access role.

     

     

      POP3 - port 110
      IMAP - port 143
      SMTP - port 25
      HTTP - port 80
      Secure SMTP (SSMTP) - port 465
      Secure IMAP (IMAP4-SSL) - port 585
      IMAP4 over SSL (IMAPS) - port 993
      Secure POP3 (SSL-POP) - port 995

    **Guest user role - dosent contain thoese ports by default**

    Capture.PNG

     

    The Yellow ones - i found out , they needed for GMAIL/and even IMAP over iPAD.

     

     

    10-12-2013 20-16-54.png



  • 6.  RE: Guest Profile blocking iPad mail

    Posted Dec 10, 2013 02:14 PM

    WAY COOL

    THANK YOU THANK YOU

    Added the ports and need to do some testing, I'll post back.



  • 7.  RE: Guest Profile blocking iPad mail

    Posted Dec 10, 2013 02:15 PM

    :)

     

    We are here for a reason :)

     

    keep us update - that everything working for u.

     

    have a gr8 night.

     

    me



  • 8.  RE: Guest Profile blocking iPad mail

    Posted Dec 10, 2013 04:05 PM

    No joy

    Added pop3 tcp 110, IMAP tcp 143, Secure SMTP tcp 465, Secure IMAP tcp 585, IMAP over SSL tcp 993, Secure pop3 tcp 995 and HTTP tcp 80.  All are any/any and permit. Applied and Saved Config.

    If no one has any other ideas I'll have to config kiwi and start capturing FW logs.

    TIA 



  • 9.  RE: Guest Profile blocking iPad mail

    Posted Dec 10, 2013 04:07 PM

    SCRATCH THAT !!!!!

    Helps if I re auth to the AP :)

    All is well, the nut behind the mouse was loose again.



  • 10.  RE: Guest Profile blocking iPad mail

    Posted Jan 21, 2019 04:28 AM

    Hi, 

     

    I have added the above acceptions and still having issues, even after reauthentication with the SSID. 

     

    Could you please advise some additional steps. 

     

    Many thanks

     



  • 11.  RE: Guest Profile blocking iPad mail

    EMPLOYEE
    Posted Jan 21, 2019 06:41 AM

    .