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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Guest access without sponsor approval

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  • 1.  Guest access without sponsor approval

    Posted Dec 14, 2015 11:29 PM

    Hi Forum,

     

    I have setup guest self-reg with sponsor lookup. The guest fills in the form and put the sponsor email(through LDAP lookup) and clearpass is sending the email to the guest as a receipt but not to the sponsor as a notification. The always auto-send email is on and I haven't made any changes to any of the fields on my form. the other thing is that when I enable (require sponsor approval) the sponsor indeed gets the email to approve the account. On the logs, I see the "warning" below which looks like an error in the LDAP lookup side BUT that is working fine when U enable require sponsor approval:

     

    015-12-14 17:28:08

    137.57.45.51

    admin

    warning

    PHP Message: ldap_search(): Search: Bad search filter

     

    PHP Message: ldap_search(): Search: Bad search filter

    Client:    137.57.45.51:58665

    App User:  admin

    Script:    /guest/company_guest.php

    Function:  ldap_search

    Arguments: array (

    )

    Details:   array (

      'level' => 'E_WARNING',

      'message' => 'ldap_search(): Search: Bad search filter',

      'file' => '/opt/amigopod/www/_include/NwaCore/LdapGlobals.php',

      'line' => 47,

    )



  • 2.  RE: Guest access without sponsor approval

    EMPLOYEE
    Posted Dec 15, 2015 12:10 AM

    So you don't want the sponsor to approve the account, just get notified?



  • 3.  RE: Guest access without sponsor approval

    Posted Dec 15, 2015 01:56 AM

    Correct. Just a notification.



  • 4.  RE: Guest access without sponsor approval

    Posted Dec 15, 2015 01:12 PM

    Under receipts>>email receipts....there is a field where it says to put _admin to have a copy of the receipt sent to the sponsor but that did not work. I replaced the _admin with {$u.sponsor_email} and it did not work also.......any ideas are welcomed :)

     

     



  • 5.  RE: Guest access without sponsor approval

    Posted Dec 16, 2015 11:06 AM

    Have you checked the mail server to see if the email is being sent from Clearpass?