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IAP & Clearpass guest - Bad redirection captiveportal-login.my.domain

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  • 1.  IAP & Clearpass guest - Bad redirection captiveportal-login.my.domain

    Posted Apr 04, 2019 08:49 AM

    Hello there,

     

    My guest users are noticing an error while accessing the ClearPass guest portal :

     

    A certificate warning is prompting when they click on "Connect" on the default SR portal from CPG.

     

    We are using wildcard SSL certificate on both IAPs and CP.

     

    With a Wi-Fi client connected to the IAP, when I try to display the https://captiveportal-login.my.domain page, I'm redirected to the master IP of my IAP VC, and that's why I am getting a certificate warning.

     

     

    Why my IAP is redirecting the captiveportal-login.my.domain to his IP address instead of his hostname?

     

     

    NB: captiveportal-login.my.domain is configured on NAS Vendor settings on the SR portal page under CPG.

    NB2: this has stopped working after a reboot of the IAPs. I don't understand why...

     

    Many thanks for your help

     

    Regards

    Jeremy

     



  • 2.  RE: IAP & Clearpass guest - Bad redirection captiveportal-login.my.domain

    Posted Apr 05, 2019 03:45 AM

    Any idea?

     

    I checked, and the "Use VC IP in redirect URL" is set to disabled under my external captive portal configuratio.