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Contributor II

Re: IOS Devices not open Captive Portal Login Page

all Version if IOS.

 

We´ve tested devices with 9.x, 10.x and 11.x but with your help we could solve it because the problem was only that the captive portal page uses http and not https.

 

At my last test captive.apple.com was successful before the page was opening because one of my test was a local captive.apple.com website.

After connecting with the Open SSID ios devices checks some urls, for example captive.apple.com - if the request is successful no login page will be loaded, if the request is not successful the login page will be loaded.

 

Thank you very much for help.

It was a really big problem for use because the most users of this networks are apple users.

 

I still have one questione more.

On some ios devices (I see it with version 10.x and 11.x) after successful login on the captive portal page the page ist redirected to https://syndication.twitter.com/i/jot .

 

Greetings

Re: IOS Devices not open Captive Portal Login Page


@rout86 wrote:

 

I still have one questione more.

On some ios devices (I see it with version 10.x and 11.x) after successful login on the captive portal page the page ist redirected to https://syndication.twitter.com/i/jot .


The captive portal detection is working now?

 

I've seen similar behavior as you described above, but with a different social platform. Is there currently a redirect URL specified either in the captive portal profile, or that the external captive portal may be trying to send? Does the connection to https://syndication.twitter.com/i/jot stay within the CNA browser, or does the iOS device open Safari (or the default web browser) to attempt to connect?


Charlie Clemmer
Aruba Customer Engineering
Contributor II

Re: IOS Devices not open Captive Portal Login Page

yes, a redirection in the captive portal is configured twitter.com is opening with safari browser and not on the CNA browser Greetings

Re: IOS Devices not open Captive Portal Login Page


@rout86 wrote:
yes, a redirection in the captive portal is configured twitter.com is opening with safari browser and not on the CNA browser Greetings

I've seen this behavior when the site guest users are redirecting to uses tracking pixels embedded via javascript. Since the CNA browser is a limited use browser, IOS will close the CNA and launch Safari in order to handle the unsupported language/script type.


Charlie Clemmer
Aruba Customer Engineering
Contributor II

Re: IOS Devices not open Captive Portal Login Page

I´m not sure if I understand you correctly.

 

You think the code of my own coded website is the problem?

 

The code is from our webdesign partner so I don´t know which code is being used. I want to ask him tomorrow.

 

I have a test ssid with a aruba controller captive portal page, so I can test the scenario with the controller page for testing, is twitter page not loading then my own captive portal causes the behavior.

 

greetings nice evening

Re: IOS Devices not open Captive Portal Login Page

Just so that I understand the issue ... iOS clients are getting redirected to a Twitter URL after successful captive portal authentication? 

 

From the captive portal profiles shared earlier, there was no redirect URL listed, so is the external portal trying to redirect users to another site after authentication? If so, what is the redirect URL being used?


Charlie Clemmer
Aruba Customer Engineering
Occasional Contributor I

Re: IOS Devices not open Captive Portal Login Page

Would you be able to go into more detail in reference to http vs. https causing problems with the Apple CNA?  I have a very similiar setup using Clearpass as the Captive Portal with Aruba 7210 controllers.  We have publicly signed certificates on both our Clearpass appliance and our wireless controllers but CNA does not work.  Opening a web browser and attempting to browse anythign works fine.

 

Thank you.

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Contributor II

Re: IOS Devices not open Captive Portal Login Page

good morning, since i used https with a public certificate I don´t have problems. CNA Browser is working anytime. you need HTTPS, "accepted" certificates and a FQDN which is resolvable.
New Contributor

Re: IOS Devices not open Captive Portal Login Page

Can you please explain what exactly was the solution?

Thanks.

Occasional Contributor II

Re: IOS Devices not open Captive Portal Login Page

Glad to hear you got your fixed! We are having the same issue, when you say that the captive port is was only http, where exactly are you referring to in the controller?

 

Regards,

 

 

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