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Insight report data lost after failover?

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  • 1.  Insight report data lost after failover?

    Posted May 09, 2018 08:48 AM

    Does this make sense to anyone?

     

    • Pub has insight enabled and is insight master.
    • Sub has insight enabled as well.
    • Pub fails over to Sub and Sub becomes new Pub. (auto-promotion)
    • Join back the original Pub to the cluster as a Sub. Wait for sync
    • Promote it back to a Pub

     

    Lose all insight data for reporting purposes the day the failover occurred?

     

    Log directly into the Sub and I see data prior to the date of the failover and I try to run a report against that Sub from the Pub, report comes out empty...

     

    In any case I opened a TAC case.

    CPPM version 6.6.8..



  • 2.  RE: Insight report data lost after failover?

    Posted Oct 19, 2018 09:56 AM

    yes it does.

    This is one of the annoying thing bout the master publisher failover to a secondary. If it happens then you basically are installing a new cluster node from scratch, which is why it just becomes a subscriber and then you tell it to be a master publisher.

     

    The db has been wiped , which is why you don't put your insight db  on a master publisher

     

    Had discussions about why the master publisher / secondary publisher failover stuff was set up the way it is. Engineering said you couldn;t guarantee that a "fail-back" to the original publisher would work every time, the reason why it failed over to the secondary might still be there.