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Issue in on boarding apple iPad ios ver13.x

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  • 1.  Issue in on boarding apple iPad ios ver13.x

    Posted Oct 16, 2019 12:18 AM

    hi we are facing issue in the onboarding of the apple ipad devices.The ipad dvices is running on latest IOS ver 13.x. we are using public sign https certificate.



  • 2.  RE: Issue in on boarding apple iPad ios ver13.x

    EMPLOYEE
    Posted Oct 16, 2019 11:09 AM

    You'll need to provide some basic details about the problem you're having or you'll need to open a case with Aruba TAC.



  • 3.  RE: Issue in on boarding apple iPad ios ver13.x

    Posted Oct 23, 2019 11:41 PM

    when we try to onboard apple devices which are having IOS ver 13.x its show a error while installing the device enrollment profile.

    we use publice sign certificate for https server in clearpass.



  • 4.  RE: Issue in on boarding apple iPad ios ver13.x

    EMPLOYEE
    Posted Oct 24, 2019 08:27 AM

    What error? Please be specific or open a TAC case...



  • 5.  RE: Issue in on boarding apple iPad ios ver13.x

    Posted Nov 08, 2019 02:06 PM

    Was there a resolution to this issue?

    We are facing the same issue. 

     

    It appears as if clearpass is now identifying our iPad's with iOS 13.x as "MAC OSX devices"

     

    We have an Onboard pre-auth service that does not allow for MAC OSX or Windows devices onto this network.

     

    CPPM - 6.7.11.109414