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Keep guest users authenticated with IAP+ClearPass

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  • 1.  Keep guest users authenticated with IAP+ClearPass

    Posted Mar 12, 2015 02:12 PM

    Dear Community,

     

     I need to use IAP205 APs with ClearPass. I have a guest SSID where the ClearPass provides the external Captive Portal. I can see that the guest users needs to authenticate on the Captive Portal every time when they connect to the SSID. I try to configure that once a client successfully authenticate on the Captive Portal the next few hours there won't be need to reauthenticate with the same device. How can I configure this?

     

    Thanks a lot!

     

    Best Regards,
    Gabor



  • 2.  RE: Keep guest users authenticated with IAP+ClearPass

    EMPLOYEE
    Posted Mar 12, 2015 02:16 PM
    There is a MAC caching service template in ClearPass.


    Thanks,
    Tim


  • 3.  RE: Keep guest users authenticated with IAP+ClearPass

    Posted Mar 19, 2015 12:53 PM

    Hi,


    if i would like to authenticate with my domain username and password on Captive Portal with Guest MAC Cache service, how change my service settings?

     

    I added my AD auth source to the MAC cache service (Radius Enforcement Generic), but it's not work for me. I got a reject, when the mac auth is in progress.

     

    I can see the following error in Request Details Alert tab:
    "Failed to get value for attributes=[UserName]"

     

    Regards,
    Balazs



  • 4.  RE: Keep guest users authenticated with IAP+ClearPass

    EMPLOYEE
    Posted Mar 25, 2015 12:11 PM
    You need to add AD to the web login service, not the MAC cache service.


    Thanks,
    Tim


  • 5.  RE: Keep guest users authenticated with IAP+ClearPass

    Posted Mar 25, 2015 01:09 PM

    Hi Tim,

     

    we have two services in ClearPass Tips:

    services.png

    I added my AD to Authentication Source to User Authentication with MAC. If I connect to my SSID, the Captive Portal page displayed. I logged in my domain username and password, the connection was ACCEPT.

     

    If I disconnected my device, and i connect again my SSID, I got a REJECT from MAC Authentication service. The following error is:

    alert.png

     

    Thanks,

    Balazs



  • 6.  RE: Keep guest users authenticated with IAP+ClearPass

    EMPLOYEE
    Posted Mar 25, 2015 02:51 PM

    You shouldn't have MAC-authentication in your web login service.

     

    Can you try setting this up with the service template instead?



  • 7.  RE: Keep guest users authenticated with IAP+ClearPass

    Posted Mar 26, 2015 10:08 AM

    Hi Tim,

     

    I resolved the issue. I can use my userAccountStatus attribute than Guest Role ID.
    The MAC service can find this value, what contains every standard user account.
    This value is constant 512. And I modified the [Employee] Post Authentication Role, and I use this value.

     

    Thanks,

    Balazs